Shipping Policy
A legal disclaimer
At Ash and Dad, we strive to deliver your orders quickly and securely. This Shipping Policy explains how we handle shipping, processing times, and related details.
1. Order Processing
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Orders are typically processed within 2–3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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Delivery times vary depending on destination and carrier but are generally estimated at 3–7 business days for domestic orders.
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International shipping may be available, with delivery times depending on the destination country.
3. Order Tracking
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Once your order ships, you will receive a confirmation email with tracking information.
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Tracking updates may take up to 24–48 hours to appear.
4. Shipping Delays
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We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
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Estimated delivery times are not guaranteed.
5. Incorrect Shipping Information
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Please ensure your shipping address is correct at checkout.
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Ash and Dad is not responsible for orders shipped to an incorrect or undeliverable address provided by the customer.
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If an order is returned to us due to an incorrect address, the customer is responsible for additional shipping costs.
6. Lost or Damaged Packages
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If your package is lost or damaged during transit, please contact us at [insert email] as soon as possible.
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We will work with the carrier to investigate. If confirmed lost or damaged, we will provide a replacement or exchange
7. International Orders
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International shipments may be subject to customs fees, duties, or taxes. These are the responsibility of the customer.
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Delivery times for international orders may vary significantly.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Ash and Dad
Email Address: info@ashanddad.com